5 Star recommends that your saddle pad stick out 1"- 2" in both the front AND the back of your saddle skirts. If you have more than 2" of pad sticking out, the felt can begin to curl up overtime causing it to become abrasive.

Thickness will depend on length of time in the saddle, weight of rider, and the length of time spent riding. However, a general guideline to determine your pad thickness is listed below:

• 1/2" under pad - best for showing reining, cutting or pleasure horses when you still need protection, yet want to put a colorful blanket over the under pad for show purposes
• 3/4" - best for daily training sessions of 1 hour or less. Can be used under a VERY thin blanket to show
• 7/8" - best all-around thickness for regular use. Recommended for trail riding, team penning, cutting, reining, and barrel racing. Minimum recommended thickness for gear/rider weight combinations of 200 lbs. or more, or for rides of more than 4 hours at a time or over rough terrain.
• 1" - best for heavier riders or for especially long or hard use. Designed with ranch work in mind, for roping, performance, colt starting or heading to the mountains with lots of gear.
• 1 1/8" "Supreme Roper" thickness - Specially engineered for team roping, calf roping, steer stopping and performance.

Other factors to consider when determining your thickness:

• How long will you be riding? If you ride more than four hours at one time on a regular basis, you need a pad that is at least 7/8" thick.
• How much do you weigh? If you and your gear together weigh more than 200 lbs., you should get at least a 7/8" pad, but a 1" would be better.
• What kind of terrain will you be riding on? If you regularly ride over mountainous or hilly areas, again, you want at least a 7/8" thick pad, but 1" would be better.

5 Star's NEW 100% pure fleece lining is the perfect compliment to our 100% pure wool 5 Star Pad! It is available on any style 5 Star Pad! It is the ideal addition for those horse's that might have extra sensitive skin or for an additional added layer of comfort and protection for your horse. The natural properties of 5 Star's exclusive wool still function through the fleece lining - wicking sweat, removing heat, and absorbing pressure. 5 Star is... naturally the best!

It is time to clean your pad to remove dirt and salt from sweat. Watch these short video clips to learn when and how to properly wash your 5 Star 100% All-Natural Pure Pure Wool Pad: 5 Star offers a PH Neutral Saddle Pad Cleaner that is safe for your 100% PURE wool saddle pads! CLEANS+FRESHENS+PRESERVES+SOFTENS. Superior cleaning for wool and other types of saddle pads. Breaks down and softens the tough crust, sweat, grime and hair. Use regularly to improve the look, smell and feel of your pad while extending its useful life. Works on horse blankets, tack, carpets, clothing, boots, and even cleans your truck and trailer. Instructions for use: Surface Cleaning: Remove excess hair with a 5 star sponge or a rubber curry comb. Thoroughly wet your 5 Star Pad with warm water if available. Spray cleaner directly on underside of saddle pad until completely wet. Allow to set up to 30 minutes then brush crust & hair away before rinsing well with a water hose using gentle water pressure (do not use pressure washer). Continue to rinse from the middle toward the outside edges until water runs clear. Repeat as needed. Deep Cleaning: Mix 6-8 oz. of concentrate per one gallon of warm water. Submerge the saddle pad and allow it to soak overnight (8-10 hours). Agitate periodically to work solution into pad fibers. Rinse under gentle water pressure. Allow to air dry. Always spot test first on a small, inconspicuous area if being used on a sensitive fabric or surface. CLEANS 4-6 Pads per bottle.

If your pad extends past the front or back of your saddle more than 2", it can begin to curl up over time and become abrasive. 5 Star only recommends 1" to 2" of pad sticking out around your saddle in both length and width.

Most often we find that when your 5 Star Saddle Pad slides, it is due to poor saddle fit or from using a horse contoured pad on a flat or low withered back. If your pad is too thick, it can sometimes cause sliding as well. For a personal consultation, call us at 870-389-6328.

If your horse has a sway back, you should choose a pad of at least 1" to 1 1/8" thick with the flex fit change to No Gullet Hole for high withers. This contour is made specifically for high withered horse and to make room and protect the withers. We also have shims available for extreme backlines. For a personal consultation, please call us at 870-389-6328.

5 Star's industrial grade 100% all-natural pure pure wool has a compression ratio of 6.0 PSI and a Tensile Strength of 200 PSI which allows the weight to be dispersed away from pressure points on your horse's back. The qualities of wool allow it to wick moisture, up to 20X its weight, and remove heat away from your horse. 5 Star pads are contoured and do not slip. They will continue to conform to the shape of your horses back with repeated use. 5 Star Equine's 100% All Natural Pure Wool Pads offer the BEST PROTECTION for your horse's back! Although 5 Star provides the best protection for your horse's back, it will not completely resolve a saddle fit issue.

5 Star pads range in thickness from 1/2" to 1 1/8" thick! The thicker pads have "more of the good stuff" between your saddle and your horse's back! If you are unsure what thickness to get, call us at 870-389-6328.

Yes, we do take custom orders. Each pad is hand made with many different options available for you to customize your one of a kind 100% Pure Wool Saddle Pad. 5 Star's 100% Pure Wool comes in natural, cinnamon brown, dark chocolate and black. We offer three different wear leather lengths: Regular Length, Full Length and Custom Full Length. We offer 5 basic wear leather colors that you can choose from at no additional cost. They are Brown, Dark Brown, Aged Bark, Latigo and Black. We offer a large selection of different stamped and hair on wear leathers for a unique and personalized look for an additional fee. Standard or Custom Embroidery is available. If you don't see the design that you want on our website, call us at 870-389-6328. We can digitize your artwork and embroider it on a circle, diamond, or modified triangle leather patch or directly on your custom full length wear leather. 5 Star Pads can be further customized with a spot border or with 100% Genuine Swarovski® crystals. If you don't see what you want on our website, call us at 870-389-6328. We can hand cut, hand tool and hand paint a pad and wear leather to your specific specifications! You can customize your pad online, or call us to order your pad today at 870-389-6328.

Yes, we do custom embroidery and can digitize your artwork for an additional digitization fee. If you don't see a standard design that you want online, call us at 870-389-6328, we may have the design in our library. If we don't have it, we can create it!

5 Star's 100% pure pure wool felt can be custom cut to your exact specifications! Measure your saddle length and width, or trace your saddle skirt on a piece of paper and mail it to us at: 5 Star Equine Products, Inc., P.O. Box 1120, Hatfield, AR 71945. For any questions, call us at 870-389-6328.

Yes, you can supply your own wear leathers! Just mail your wear leathers to: 5 Star Equine Products, Inc., P.O. Box 1120, Hatfield, AR 71945. Make sure you include your name, phone number and mailing address so that we can match it with your order. For any questions, call us at 870-389-6328.

Yes, 5 Star will ship to Canada! Call us for a shipping quote at 870-389-6328.

5 Star Saddle Pads are easy to clean and care for. Watch these short video clips to learn when and how to properly wash your 5 Star 100% All-Natural Pure Pure Wool Pad: 5 Star offers a PH Neutral Saddle Pad Cleaner that is safe for your 100% PURE wool saddle pads! CLEANS+FRESHENS+PRESERVES+SOFTENS. Superior cleaning for wool and other types of saddle pads. Breaks down and softens the tough crust, sweat, grime and hair. Use regularly to improve the look, smell and feel of your pad while extending its useful life. Works on horse blankets, tack, carpets, clothing, boots, and even cleans your truck and trailer. Instructions for use: Surface Cleaning: Remove excess hair with a 5 star sponge or a rubber curry comb. Thoroughly wet your 5 Star Pad with warm water if available. Spray cleaner directly on underside of saddle pad until completely wet. Allow to set up to 30 minutes then brush crust & hair away before rinsing well with a water hose using gentle water pressure (do not use pressure washer). Continue to rinse from the middle toward the outside edges until water runs clear. Repeat as needed. Deep Cleaning: Mix 6-8 oz. of concentrate per one gallon of warm water. Submerge the saddle pad and allow it to soak overnight (8-10 hours). Agitate periodically to work solution into pad fibers. Rinse under gentle water pressure. Allow to air dry. Always spot test first on a small, inconspicuous area if being used on a sensitive fabric or surface. CLEANS 4-6 Pads per bottle.

No, you should never wash your 5 Star Pad in a washing machine. Washing machines can be too rough on the pad and may cause damage to the wool fibers. Instead, follow the cleaning instructions provided to ensure your pad is properly maintained and lasts a long time.

It depends on how often you use your pad and how dirty it gets. As a general rule, you should clean your pad when you notice a buildup of dirt, sweat, and hair. Regular cleaning helps maintain the pad's performance and extends its lifespan.

5 Star’s industrial grade 100% all-natural pure wool has a compression ratio of 6.0 PSI and a Tensile Strength of 200 PSI which allows the weight to be dispersed away from pressure points on your horse’s back. The qualities of wool allow it to wick moisture, up to 20X its weight, and remove heat away from your horse. 5 Star pads are contoured and do not slip. They will continue to conform to the shape of your horses back with repeated use. 5 Star Equine’s 100% All Natural Pure Wool Pads offer the BEST PROTECTION for your horse’s back!

5 Star’s wear leathers are made from high-quality, durable leather. They come in various colors and can be customized with different stamps, hair on hides, or even embroidery. The wear leathers are designed to protect the edges of the pad from wear and tear, extending the life of your pad.

5 Star wants you to be 100% satisfied with your purchase. If you are not completely satisfied with your purchase, you may return it within 30 days of the purchase date for a full refund or exchange, provided the product is in new and unused condition. Customized products are non-returnable unless there is a manufacturing defect. Please contact customer service at 870-389-6328 for return instructions.

Shipping times can vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed and shipped within 1-2 business days. Once shipped, delivery times will depend on your location. Please refer to the shipping information provided at checkout for estimated delivery times.